Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for your silhouette.

Can I modify or cancel my order?

Orders are processed quickly to ensure prompt delivery. You may request a cancellation within 60 minutes of purchase; after this window, the order cannot be modified.

Are your materials sustainably sourced?

At ELEVE, we prioritize ethical sourcing. We partner with certified manufacturers to ensure high-quality fabrics that meet our environmental and social standards.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How should I care for my ELEVE garments?

To maintain the longevity of your pieces, we recommend following the specific care instructions on the inner garment label. Most items benefit from cold washing and air drying.

When will out-of-stock items be replenished?

We frequently restock our core collection. You can sign up for 'Back in Stock' notifications on the product page to be alerted as soon as an item returns.